How to use it: a 46-second film
How to use it, in 46 seconds. Read the narration
666 federal calls close in the next 7 days. Each one sits on the day it closes. Pick a day, and the list narrows to it: 122 close on Monday, 2 November. Compare each industry with earlier years, by number of awards or value. Then narrow it to your own line of work. Search the titles as they were published, in Malay: 2 cleaning calls close that Monday. Each one opens on MyProcurement, where the notice downloads as a PDF. Its closing date: 02/11/2026, the day you picked.
Figures in the film are from Wed 28 Oct 2026, 13:15; the page below is current.
Open federal tenders and quotations (sebut harga) by closing day
124 calls in defence and security closing any day to Thu 29 Oct are listed, including some past their closing date.
7 of them state an indicative price, together RM 20.4m.
Against earlier years
Each year's solid bar counts awards made from 1 January to 31 Jul and published by 31 Jul that year, so 2026 is compared like for like. The outline above it is what was published later. Results reach MyProcurement months or years after the award, and the last 90 days are left out because our copy of the newest results is still incomplete.
| Industry | Open now | Within 7 days | Indicative price | Awards 2021–2026, number | 2026 vs 2025 |
|---|---|---|---|---|---|
| Health and medical | 645 | RM 46.1m on 38 | ▲ 2% | ||
| Office, furniture and print | 621 | RM 4.5m on 27 | ▼ 8% | ||
| Building and civil works | 487 | RM 881m on 174 | ▼ 8% | ||
| Vehicles, vessels and aircraft | 408 | RM 9.0m on 10 | ▲ 29% | ||
| ICT and telecoms | 395 | RM 32.5m on 43 | ▲ 34% | ||
| Cleaning, upkeep and rental | 380 | RM 44.5m on 30 | ▲ 10% | ||
| Mechanical and electrical | 227 | RM 163m on 81 | ▲ 15% | ||
| Chemicals, fuel and labs | 180 | RM 27.2m on 62 | ▲ 19% | ||
| Food and catering | 168 | RM 19.3m on 24 | ▲ 5% | ||
| Training, events and manpower | 133 | RM 13.4m on 21 | ▼ 49% | ||
| Defence and security | 124 | RM 20.4m on 7 | level | ||
| Agriculture and livestock | 41 | RM 10.4m on 20 | ▼ 2% | ||
| Consultancy | 27 | RM 38.8m on 12 | ▲ 55% | ||
| Other | 19 | RM 3.3m on 8 | ▼ 40% |
| Ministry | Open now | Within 7 days | Indicative price | Awards 2021–2026, number | 2026 vs 2025 |
|---|---|---|---|---|---|
| DefenceKEMENTERIAN PERTAHANAN | 32 | ▼ 6% | |||
| Home AffairsKEMENTERIAN DALAM NEGERI | 18 | ▲ 34% | |||
| HealthKEMENTERIAN KESIHATAN | 15 | ▲ 4% | |||
| EducationKEMENTERIAN PENDIDIKAN MALAYSIA | 9 | ▲ 170% | |||
| Prime Minister's DepartmentJABATAN PERDANA MENTERI | 9 | RM 2.1m on 2 | ▲ 17% | ||
| FinanceKEMENTERIAN KEWANGAN | 6 | ▼ 35% | |||
| WorksKEMENTERIAN KERJA RAYA | 5 | RM 14.1m on 2 | ▲ 36% | ||
| Agriculture and Food SecurityKEMENTERIAN PERTANIAN DAN KETERJAMINAN MAKANAN | 4 | ▲ 19% | |||
| Natural ResourcesKEMENTERIAN SUMBER ASLI DAN KELESTARIAN ALAM | 3 | ▼ 38% | |||
| Housing and Local GovernmentKEMENTERIAN PERUMAHAN DAN KERAJAAN TEMPATAN | 3 | ▲ 3% | |||
| TransportKEMENTERIAN PENGANGKUTAN | 3 | ▲ 7% | |||
| Tourism, Arts and CultureKEMENTERIAN PELANCONGAN, SENI DAN BUDAYA | 3 | RM 280k on 1 | ▼ 44% | ||
| Higher EducationKEMENTERIAN PENDIDIKAN TINGGI | 2 | RM 94k on 1 | ▲ 32% | ||
| Rural and Regional DevelopmentKEMENTERIAN KEMAJUAN DESA DAN WILAYAH | 2 | RM 3.8m on 1 | ▼ 38% | ||
| Women, Family and CommunityKEMENTERIAN PEMBANGUNAN WANITA, KELUARGA DAN MASYARAKAT | 2 | ▲ 8% | |||
| Science, Technology and InnovationKEMENTERIAN SAINS, TEKNOLOGI DAN INOVASI | 2 | ▲ 67% | |||
| Domestic Trade and Cost of LivingKEMENTERIAN PERDAGANGAN DALAM NEGERI DAN KOS SARA HIDUP | 2 | ▼ 83% | |||
| National UnityKEMENTERIAN PERPADUAN NEGARA | 2 | ▼ 72% | |||
| Human ResourcesKEMENTERIAN SUMBER MANUSIA | 1 | ▼ 91% | |||
| Youth and SportsKEMENTERIAN BELIA DAN SUKAN | 1 | ▼ 21% | |||
| Energy Transition and WaterKEMENTERIAN PERALIHAN TENAGA DAN TRANSFORMASI AIR | 0 | ▼ 38% | |||
| State SecretariesSETIAUSAHA KERAJAAN NEGERI | 0 | ▼ 29% | |||
| CommunicationsKEMENTERIAN KOMUNIKASI | 0 | ▼ 50% | |||
| EconomyKEMENTERIAN EKONOMI | 0 | ▼ 100% |
The calls
Email me new calls like theseNew calls in defence and security, in one email a day.
- closed 31 days agoPERKHIDMATAN KAWALAN SERANGGA DAN MAKHLUK PEROSAK BAGI TEMPOH DUA PULUH EMPAT (24) BULAN DI PENJARA SUNGAI UDANG, MELAKA
Home Affairs · JABATAN PENJARA
- closed 31 days agoPERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DI PEJABAT CAWANGAN, JABATAN MINERAL DAN GEOSAINS MALAYSIA, NEGERI KELANTAN DI LOT 999, MUKIM PADANG GARONG, DAERAH PANJI, JAJAHAN KOTA BHARU, 15000 KOTA BHARU, KELANTAN.
Natural Resources · JABATAN MINERAL DAN GEOSAINS MALAYSIA (JMG)
- closed 31 days agoPEMBEKALAN SENJATA API UNTUK KEGUNAAN AGENSI ANTIDADAH KEBANGSAAN (AADK) MALAYSIA
Home Affairs · AGENSI ANTI DADAH KEBANGSAAN (AADK)
- closed 31 days ago
- closed 31 days ago
- closed 30 days agoPENGURUSAN FASILITI DAN PENYENGGARAAN DI KEMENTERIAN PEMBANGUNAN WANITA, KELUARGA DAN MASYARAKAT (LOT 4G11), PRESINT 4, PUTRAJAYA BAGI TAHUN 2027 SEHINGGA 2032 (HOUSEKEEPING & PEST CONTROL)
Works · JKR WILAYAH PERSEKUTUAN (PUTRAJAYA)
RM 10.8m - closed 30 days agoSEBUT HARGA PERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DI KAWASAN KLINIK PERGIGIAN AIR JERNIH, TERENGGANU BAGI TEMPOH TIGA PULUH ENAM (36) BULAN
Health · JABATAN KESIHATAN NEGERI TERENGGANU
- closed 30 days agoSEBUT HARGA PERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DI KOMPLEKS BELIA DAN SUKAN NEGERI PAHANG, KUANTAN, PAHANG BAGI TEMPOH LIMA (5) BULAN
Youth and Sports · JABATAN BELIA DAN SUKAN
- closed 30 days agoSEBUT HARGA BAGI PERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DI PERBADANAN KEMAJUAN KRAFTANGAN MALAYSIA CAWANGAN KEDAH BAGI TEMPOH DUA (2) TAHUN
Tourism, Arts and Culture · PERBADANAN KEMAJUAN KRAFTANGAN MALAYSIA
RM 280k - closed 29 days ago
- closed 28 days agoSEBUTHARGA PERKHIDMATAN KAWALAN KESELAMATAN SWASTA TANPA SENJATA DI FASILITI DI BAWAH PEJABAT KESIHATAN DAERAH SEBERANG PERAI UTARA UNTUK TEMPOH DUA (2) BULAN
Health · JABATAN KESIHATAN NEGERI PULAU PINANG
- closed 28 days agoSEBUT HARGA PERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API KE SEKOLAH SUKAN MALAYSIA PENDIDIKAN KHAS BANDAR ENSTEK, NEGERI SEMBILAN DI BAWAH BAHAGIAN PENDIDIKAN KHAS, KEMENTERIAN PENDIDIKAN BAGI TEMPOH MULAI 01 NOVEMBER 2026 HINGGA 30 SEPTEMBER 2027 (11 BULAN)
Education · BAHAGIAN PENDIDIKAN KHAS
- closed 25 days agoPEROLEHAN PERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DI KEMENTERIAN DALAM NEGERI DAN KOS SARA HIDUP (KPDN) CAWANGAN BINTULU BAGI TEMPOH DUA (2) TAHUN
Domestic Trade and Cost of Living · KEMENTERIAN PERDAGANGAN DALAM NEGERI DAN KOS SARA HIDUP
- closed 24 days ago[IKLAN DIBATALKAN] SEBUTHARGA PENYELENGGARAAN BERJADUAL BAGI ALAT BANTUAN OPERASI (ABO) DAN ALATAN PELBAGAI (AP) DI PANGKALAN UDARA BUTTERWORTH
Defence · TENTERA UDARA DIRAJA MALAYSIA (TUDM)
- closed 24 days agoTENDER PERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DI PEJABAT KESIHATAN BAHAGIAN BINTULU DAN PEJABAT KESIHATAN DAERAH BELAGA BAGI TEMPOH TIGA (3) TAHUN
Health · JABATAN KESIHATAN NEGERI SARAWAK
- closed 24 days agoPENGGANTIAN DAN NAIK TARAF SISTEM AKSES PINTU DAN PERAKAM WAKTU KEDATANGAN DI KIMIA BINTULU
Science, Technology and Innovation · JABATAN KIMIA MALAYSIA
- closed 24 days ago
- closed 24 days ago
- closed 24 days ago
- closed 23 days agoPERKHIDMATAN PENYEWAAN ALAT PEMADAM API JENIS MUDAH ALIH 9KG ABC POWDER DI BATALION 5 PASUKAN GERAKAN AM, SIMPANG RENGGAM, JOHOR.
Home Affairs · POLIS DIRAJA MALAYSIA
- closed 23 days agoPERKHIDMATAN KAWALAN KESELAMATAN (TANPA SENJATA API) SELAMA 2 TAHUN 4 BULAN (28 BULAN) DI POLITEKNIK METRO KUANTAN, PAHANG KEMENTERIAN PENDIDIKAN TINGGI
Higher Education · JABATAN PENDIDIKAN POLITEKNIK DAN KOLEJ KOMUNITI
- closed 23 days agoPERKHIDMATAN KAWALAN MAKHLUK PEROSAK (PEST CONTROL) DI SELURUH MAHKAMAH NEGERI PULAU PINANG BAGI TEMPOH LAPAN BELAS (18) BULAN
Prime Minister's Department · PEJABAT KETUA PENDAFTAR MAHKAMAH PERSEKUTUAN MALAYSIA (PKPMPM)
- closed 23 days agoPERKHIDMATAN PENYELENGGARAAN VISITOR MANAGEMENT SYSTEM (VMS) SERTA PERALATAN YANG BERKAITAN DENGANNYA DI INSTITUT PENILAIAN NEGARA (INSPEN)
Finance · JABATAN PENILAIAN DAN PERKHIDMATAN HARTA
- closed 23 days agoPERKHIDMATAN PENYEWAAN ALAT PEMADAM API JENIS MUDAH ALIH 9 KG ABC POWDER DI IBU PEJABAT BRIGED TENGAH PGA CHERAS
Home Affairs · POLIS DIRAJA MALAYSIA
- closed 23 days agoPERKHIDMATAN KAWALAN SERANGGA/MAKHLUK PEROSAK DAN BINATANG LIAR UNTUK INTAN KAMPUS SABAH BAGI TEMPOH 24 BULAN
Prime Minister's Department · JABATAN PERKHIDMATAN AWAM
- closed 23 days agoPERKHIDMATAN KAWALAN SERANGGA DAN MAKHLUK PEROSAK DI PREMIS DEPOT SIMPANAN PERTAHANAN BAGI TEMPOH 3 TAHUN
Defence · KEMENTERIAN PERTAHANAN
- closed 23 days agoSEBUTHARGA PENYELENGGARAAN BERJADUAL BAGI ALAT BANTUAN OPERASI (ABO) DAN ALATAN PELBAGAI (AP) DI PANGKALAN UDARA BUTTERWORTH
Defence · TENTERA UDARA DIRAJA MALAYSIA (TUDM)
- closed 23 days agoPERKHIDMATAN ANGGOTA KAWALAN KESELAMATAN TANPA SENJATA API DI ICU JPM KEDAH (BALING DAN SIK) BAGI TEMPOH 36 BULAN
Prime Minister's Department · UNIT PENYELARASAN PELAKSANAAN (ICU JPM)
- closed 23 days ago
- closed 23 days agoPEMBAIKAN HULL AND FIRE PUMP NO. 1, NO. 2 DAN NO. 3 KD SERANG RUJUK DSAT/SH/SENG/26/178
Defence · TENTERA LAUT DIRAJA MALAYSIA (TLDM)
- closed 22 days ago[IKLAN DIBATALKAN] SEBUT HARGA PEMBEKALAN DAN PENGHANTARAN SECURITY HEAVY DUTY PADLOCK UNTUK JABATAN PENJARA MALAYSIA
Home Affairs · JABATAN PENJARA
- closed 22 days agoMEMBEKAL DAN MENGHANTAR ALAT GANTI MERIAM 155MM G5 MK III UNTUK TENTERA DARAT
Defence · KEMENTERIAN PERTAHANAN
- closed 22 days agoTENDER PERKHIDMATAN KAWALAN KESELAMATAN (BERSENJATA DAN TANPA SENJATA) SERTA PENGHANTARAN WANG TUNAI (CASH IN TRANSIT) (CIT) DI BANGUNAN UTAMA DAN PUSAT RAWATAN WANITA DAN KANAK-KANAK, HOSPITAL TENGKU PERMAISURI NORASHIKIN, KAJANG, SELANGOR BAGI TEMPOH TIGA (3) TAHUN
Health · JABATAN KESIHATAN NEGERI SELANGOR
- closed 22 days ago
- closed 22 days agoSEBUT HARGA PERKHIDMATAN PENGAWALAN DAN PENGAWASAN SERANGGA PEROSAK SELAMA 24 BULAN DI KOLEJ TEKNOLOGI TERMAJU JABATAN TENAGA MANUSIA (ADTEC JTM) KAMPUS BINTULU
Human Resources · JABATAN TENAGA MANUSIA
- closed 22 days agoPERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA DI JPJ CAWANGAN BINTULU BAGI TEMPOH DUA PULUH EMPAT (24) BULAN
Transport · JABATAN PENGANGKUTAN JALAN (JPJ)
- closed 22 days agoPERKHIDMATAN KAWALAN SERANGGA PEROSAK DI PUSAT LATIHAN POLIS SEGAMAT
Home Affairs · POLIS DIRAJA MALAYSIA
- closed 22 days agoPERKHIDMATAN PENYELENGGARAAN (SERVICE PENUH) ALAT PEMADAM API MUDAH ALIH DI SEKLOLAH-SEKOLAH DAERAH SIMUNJAN TAHUN 2026.
Education · JABATAN PENDIDIKAN NEGERI SARAWAK
- closed 22 days agoSEBUT HARGA PERKHIDMATAN PENYELENGGARAAN DAN PEMBAIKAN KECIL ALAT PEMADAM API DI PPD DUNGUN, PKG DAN SEKOLAH-SEKOLAH DAERAH DUNGUN TAHUN 2026
Education · JABATAN PENDIDIKAN NEGERI TERENGGANU
- closed 22 days agoPEMBEKALAN GARI TANGAN BAGI KEGUNAAN OPERASI AGENSI KAWALAN DAN PERLINDUNGAN SEMPADAN MALAYSIA (AKPS) TAHUN 2026
Home Affairs · KEMENTERIAN DALAM NEGERI
- closed 22 days agoPERKHIDMATAN KAWALAN DAN PENCEGAHAN VEKTOR SERTA PEST DI KAWASAN PUTRAJAYA BAGI TEMPOH TIGA PULUH ENAM (36) BULAN
Prime Minister's Department · JABATAN WILAYAH PERSEKUTUAN
RM 2.1m - closed 21 days agoPERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API SELAMA DUA (2) TAHUN DI ARKIB NEGARA MALAYSIA NEGERI SARAWAK
National Unity · ARKIB,MUZIUM,PERPUSTAKAAN
- closed 21 days agoPERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DIPEJABAT KEMENTERIAN PELANCONGAN, SENI DAN BUDAYA NEGERI PAHANG UNTUK TEMPOH DUA (2) TAHUN
Tourism, Arts and Culture · KEMENTERIAN PELANCONGAN, SENI DAN BUDAYA
- closed 21 days ago[IKLAN DIBATALKAN] PERKHIDMATAN MEMEBEKAL DAN MEMASANG KAMERA LITAR TERTUTUP BATALION 19 DI POS BUKIT TINJAU SEPANG SELANGOR
Home Affairs · POLIS DIRAJA MALAYSIA
- closed 21 days ago[IKLAN DIBATALKAN] MEMBEKAL DAN MENGHANTAR DAWAI DAN BIJI SIL BAGI JKDM LTA KUALA LUMPUR SECARA BERMASA (BILA PERLU) BAGI TEMPOH 36 BULAN
Finance · JABATAN KASTAM DIRAJA MALAYSIA
- closed 19 days agoTENDER PERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DI PEJABAT PERIKANAN NEGERI TERENGGANU SELAMA 36 BULAN
Agriculture and Food Security · JABATAN PERIKANAN MALAYSIA
- closed 18 days agoTENDER PERKHIDMATAN KAWALAN KESELAMATAN 24 JAM (TANPA SENJATA) BAGI TEMPOH 36 BULAN DI JABATAN KESIHATAN WILAYAH PERSEKUTUAN LABUAN
Health · JABATAN KESIHATAN WILAYAH PERSEKUTUAN LABUAN
- closed 18 days agoPERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA DI INSTITUT PENYELIDIKAN PERIKANAN, BATU MAUNG DAN NAFISH PULAU PINANG BAGI TEMPOH 18 BULAN
Agriculture and Food Security · JABATAN PERIKANAN MALAYSIA
- closed 18 days agoTENDER PERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA BAGI JPJ NEGERI SEMBILAN UNTUK TEMPOH DUA PULUH EMPAT (24) BULAN
Transport · JABATAN PENGANGKUTAN JALAN (JPJ)
- closed 18 days agoPERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA DI UNIT SENGGARA,CAWANGAN KEJURUTERAAN ELEKTRIK NEGERI SELANGOR SELAMA 24 BULAN 2026-2028
Works · JABATAN KERJA RAYA NEGERI SELANGOR
- closed 18 days agoSEBUTHARGA PENYELENGGARAAN SISTEM MEKANIKAL BAGI TEMPOH 24 BULAN DI AKADEMI BOMBA DAN PENYELAMAT MALAYSIA WILAYAH TIMUR, WAKAF TAPAI, MARANG, TERENGGANU
Housing and Local Government · JABATAN BOMBA DAN PENYELAMAT MALAYSIA
- closed 17 days agoPENGURUSAN FASILITI DAN PENYENGGARAAN RUANG SEWAAN KERAJAAN DI KOMPLEKS ISLAM PUTRAJAYA (KIP), PRESINT 3, PUTRAJAYA BAGI TAHUN 2027 SEHINGGA 2029 (HOUSEKEEPING & PEST CONTROL)
Works · JKR WILAYAH PERSEKUTUAN (PUTRAJAYA)
RM 3.3m - closed 17 days agoPERKHIDMATAN PEMBERSIHAN RUANG PEJABAT DAN KAWALAN MAKHLUK PEROSAK (PEST - CONTROL) BAGI JABATAN KETUA PENGARAH TANAH DAN GALIAN PERSEKUTUAN NEGERI KELANTAN (SH09/2026)
Natural Resources · JABATAN KETUA PENGARAH TANAH DAN GALIAN (JKPTG)
- closed 17 days agoBEKALAN, PENGHANTARAN DAN PEMASANGAN KABINET SENJATA API DAN AMUNISI BERSEKURITI TINGGI BAGI KEGUNAAN AKPS
Home Affairs · KEMENTERIAN DALAM NEGERI
- closed 17 days agoPERKHIDMATAN PENYEWAAN ALAT PEMADAM API JENIS MUDAH ALIH 9 KG ABC POWDER DI BATALION 4 PGA SEMENYIH, SELANGOR.
Home Affairs · POLIS DIRAJA MALAYSIA
- closed 17 days agoPERKHIDMATAN KERJA-KERJA SENGGARAAN DAN PEMBAIKAN CLOSE-CIRCUIT TELEVISYEN (CCTV) DI PERIMETER STESEN UDARA BARAT (SUB) (MU/SH/OS28/07/26)
Defence · TENTERA LAUT DIRAJA MALAYSIA (TLDM)
- closed 16 days agoPERKHIDMATAN KAWALAN KESELAMATAN TANPA SENJATA API DI PEJABAT KPDN NEGERI SARAWAK
Domestic Trade and Cost of Living · KEMENTERIAN PERDAGANGAN DALAM NEGERI DAN KOS SARA HIDUP
- closed 16 days agoPERKHIDMATAN MENYELENGGARA DAN MEMBAIKPULIH SISTEM SMART LOCK DIGITAL BILIK ASRAMA DI INSTITUT PENILAIAN NEGARA (INSPEN)
Finance · JABATAN PENILAIAN DAN PERKHIDMATAN HARTA
- closed 16 days agoPERKHIDMATAN PENYELENGGARAAN SISTEM PENCEGAHAN KEBAKARAN BANGUNAN DI MERCU MQA, CYBERJAYA MULAI 16 FEBRUARI 2027 HINGGA 31 JANUARI 2029
Higher Education · AGENSI KELAYAKAN MALAYSIA (MQA) - KPT
RM 94k - closed 15 days agoPEROLEHAN MEMBEKAL DAN MENGHANTAR ASSAULT RIFLE OPTICAL SIGHT - PROJEK SEMPADAN SABAH DAN SARAWAK
Defence · KEMENTERIAN PERTAHANAN
How this is made
Open calls are read from the Treasury's MyProcurement advertisement pages three times a day: 994 of 996 tenders and 3,946 of 3,951 quotations on the last read. A call stays on MyProcurement for a while after it closes; those are hidden unless you ask for them. Each title links to its own MyProcurement page, which holds the documents and the official dates.
Industries come from the field codes on each call (MOF supply and service codes, CIDB works codes), grouped into fourteen industries. Awards carry no field codes, so their industry is estimated from the title by a word model trained on the open calls; on calls where both are known the two agree about four times in five. Treat industry history as an estimate, and ministry history as exact.
Award history covers 144,772 tenders and quotations awarded from 2021, from the same site's results archive. Ministries that were renamed are counted under today's name (for example, Pembangunan Luar Bandar under Kemajuan Desa dan Wilayah); ministries that were split or merged keep their old names. A state is shown only when the title or agency names exactly one state, which is true for 2,818 of 4,940 calls.
New calls can also come to you by email: pick industries and ministries and get one email a day, or one after each read, listing the calls published since the last.
tender.analitik.my is independent analysis by analitik.my. It is not affiliated with the Treasury or any ministry. Bids are made only through ePerolehan or the issuing agency, never through a third party.